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A
Newcomer
Arla
Newcomer
January 28, 2022
Question

speaker problem during a meeting

  • January 28, 2022
  • 1 reply
  • 12 views

I frequently use Zoom for religious meetings that have music played by the host.  I cannot hear the music.  Verbal, I can hear.  Even when I test the audio speaker, the sound is very muffled.  The microphone is ok.  All settings are at max.  This is on a new Acer computer with Windows 11 Home.  I have followed all the Zoom speaker music recommendations and it doesn't help.  I've been using a separate tablet for the music.  Any recommendations ?  

    1 reply

    J
    Newcomer
    JarnoBekkering
    Newcomer
    January 28, 2022

    I think the host has to enable 'original sound' settings.
    By default meeting applications like zoom has a filter, that only pass through 'voice' and mute all other sounds 

    A
    Newcomer
    ArlaAuthor
    Newcomer
    January 28, 2022

    The problem is I am the only participant not hearing the music.  We had a video last night, and I could hear the voice audio but not any of the background music that I knew was there.  ???

    L
    Newcomer
    lorellamc
    Newcomer
    September 22, 2022

    I have this exact problem Arla. I'm the only one in the Zoom group who cannot hear the music, I can hear voice clearly but not music, can anyone help?

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