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New Member
March 16, 2026
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sound not working

  • March 16, 2026
  • 1 reply
  • 44 views

Zoom was working fine and suddenly next day when I started my meeting I can't hear any sounds.  I did test sounds and is not working.  I have installed zoom again and is same.  Plse help I am using laptop.

    Best answer by MBhaiji

    Hi John,

    Thank you for your response to my chat.  I have been using Zoom for many years and have never experienced such a technical problem that I couldn't find the answer for it.  The problem was related to Zoom App that doesn't support AI feature in Asus Dashboard.  And after scrolling to find many people are facing same issue.  I am happy that I found this lady who posted her troubleshooting as mine and how she managed to resolve her sound.  It looks Zoom experts wants to make some bucks as I read in one of the blog who had to pay to solve the problem who are struggling on the sound which suddenly stops .

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 17, 2026

    hi ​@MBhaiji 

    Whenever you have sound issues, in fact I do this at the start of every meeting, use the check sound.
    You can find in the app on the Zoom settings - audio

     

    https://www.linkedin.com/in/johndrinkwaterlordzoom/
    See my latest content. events, live and prerecorded to showcase features
    https://lordzoom.com/go/hub
    I run many events and upload most on my channel.
    https://www.youtube.com/@boomwithlordzoom


     

    MBhaijiAuthorAnswer
    New Member
    March 17, 2026

    Hi John,

    Thank you for your response to my chat.  I have been using Zoom for many years and have never experienced such a technical problem that I couldn't find the answer for it.  The problem was related to Zoom App that doesn't support AI feature in Asus Dashboard.  And after scrolling to find many people are facing same issue.  I am happy that I found this lady who posted her troubleshooting as mine and how she managed to resolve her sound.  It looks Zoom experts wants to make some bucks as I read in one of the blog who had to pay to solve the problem who are struggling on the sound which suddenly stops .