Sound drops out after joining a meeting - ipad issue | Community
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Newcomer
September 1, 2021
Question

Sound drops out after joining a meeting - ipad issue

  • September 1, 2021
  • 1 reply
  • 9 views

we have 3 ipads in the family, but on one of them the sound cuts out after joining a meeting. I've reinstalled zoom, restarted the ipad, created a new zoom account specific to just that ipad, but nothing work. The other two ipads are fine when joining the same recurring meeting. So it sounds like an ipad issue but i can't find any settings that are different to the ipads that work. Any ideas what might be the problem nd how to fix it?

    1 reply

    Bri
    Community Manager
    Community Manager
    October 13, 2021

    Hi there, @JulioGeordio! My apologies for the late response, but are you still having this audio issue? If so, I'd love to help you figure out what's going on.