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Newcomer
April 12, 2023
Question

Sound Disturbances, Zoom 5.14.0 (13888) ,Desktop, Samsung Book 2, windows 11

Hello Zoom Cmmunity, 

 

My laptop exeriences audio disturbance when joining meetings and webinars with Zoom, I get a trouble hearing the speaker as a whole sentence or more is cut away making it impossible to understand the content of the speech!

 

I left the laptop at Samsung support, after troubleshooting the HW/SW, no fault was found, forwarding the issue to Zoom support!

 

I've already tried the advanced speaker settings disabling signal enhancement, as well as disabling the VPN and Anti-virus protection, these measures didn't solve the issue!

 

Please help!

 

Thanks in advance!