Sound distortion in screen share | Community
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Newcomer
September 2, 2021
Question

Sound distortion in screen share

  • September 2, 2021
  • 1 reply
  • 6 views

I see lots of "fixes" but nothing from Zoom, not even acknowledgment that there's clearly a problem.  I joined their 'Ask Any Question' webinar today and my question was not addressed there either.    

    1 reply

    CarlaA
    Community Champion | Employee
    Community Champion | Employee
    September 15, 2021

    Welcome to the Zoom Community, @hamooody_321, we're glad you're here!

     

    We aim to provide helpful resolutions or workarounds to issues, however, some unique issues may not be solved in the Community alone. We encourage those with serious and/or unique issues to contact Support: https://support.zoom.us/hc/en-us/articles/201362003. Knowledgable Support Agents will help troubleshoot and, if needed, issues are then investigated by Engineering before a fix can be developed and implemented. Information on upcoming releases can be found in Release Notes (https://support.zoom.us/hc/en-us/sections/201214205-Release-Notes) and we encourage users to follow this page for notifications of new releases.

     

    Thank you again for posting and we look forward to your next contribution!