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Newcomer
November 9, 2024
Solved

sound

  • November 9, 2024
  • 7 replies
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Recently my contacts hear me with echo, which makes meetings unbearble.  As far as I could realize,  this phenomenon takes place whether I initiate the meeting or join someone else meetings, and whether I have single contact or participate in multi participants meetings.  I use my Lenovo tablet for my zoom activity.  Can you assist me?

Best answer by stueker

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

7 replies

Newcomer
November 9, 2024

Are you using a bluetooth ear piece when on these calls or are you using the built in mic and speakers on the tablet?

Newcomer
November 10, 2024

The built in microphone  and speakers, sometimes I use a headset that plugs into my computer.  No bluetooth

TsviGilAuthor
Newcomer
November 9, 2024

I use the mic and speakers of the tablet

TsviGilAuthor
Newcomer
November 9, 2024

I use the mic and speakers of the tablet

 

 

Newcomer
November 10, 2024

Since it happens in both single and multi-participant meetings, it may be related to microphone feedback from the tablet's speakers. Using headphones or lowering your tablet’s speaker volume can help, but you may also want to check for any updates for both Zoom and your device. If the problem persists, reinstalling Zoom might also help fix any glitches.

stuekerAnswer
Community Champion | Employee
November 11, 2024

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

TsviGilAuthor
Newcomer
November 28, 2024

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.

 

TsviGilAuthor
Newcomer
November 28, 2024

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.