Some Outlook Calander zoom meetings not showing on the zoom software | Community
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Newcomer
October 4, 2023
Solved

Some Outlook Calander zoom meetings not showing on the zoom software

  • October 4, 2023
  • 2 replies
  • 1 view

 Outlook Calander zoom meetings not showing on the zoom software (some of them). Also, the user states that unknown meetings are showing on her zoom app. I updated the zoom app, and I signed the user out and had the user log back in, but nothing solved the problem. I did see an article that you have to check in the sync setting but i did not find it on the app, so i don't know if the sync setting is on or not. If any of you can show me the steps on how to check if the sync is working and what other troubleshooting steps are available. I would highly appreciate it. 

Best answer by Calvo

Hi Rick

you will find the Outlook Integration in Settings -> General -> Integrate with Outlook.

https://support.zoom.us/hc/en-us/articles/360046244952-Sync-Zoom-presence-to-Outlook-

 

cheers

 

2 replies

CalvoAnswer
Community Champion | Partner
October 5, 2023

Hi Rick

you will find the Outlook Integration in Settings -> General -> Integrate with Outlook.

https://support.zoom.us/hc/en-us/articles/360046244952-Sync-Zoom-presence-to-Outlook-

 

cheers

 

Rick7Author
Newcomer
October 20, 2023

thanks that solved my user Calander issue.