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Newcomer
TM61
Newcomer
February 27, 2024
Solved

Slowing participants over zoom audio

  • February 27, 2024
  • 1 reply
  • 0 views

I set up a pro version allowing for 1000 participants. When joining by computer or iphone or tablet to zoom via username and password, I’m successful.

However, when trying to dial in by phone it says:

“This meeting does not allow phone dial in”.

Please, what am I supposed to do to allow?

 I went through the set up procedure with no success. 
Also, what number do I put in third party audio?

Username. Or both username and password, or neither?

Best answer by Frank_TB

Hello,

 

in the section:

 

Allow users to call in using Telephone only, Computer Audio only, Both,  

select the Both option.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060700 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
March 1, 2024

Sounds like you selected third party audio or computer audio only instead of telephone and computer audio in the web portal.

    F
    Community Champion | Customer
    Frank_TBAnswer
    Community Champion | Customer
    March 1, 2024

    Hello,

     

    in the section:

     

    Allow users to call in using Telephone only, Computer Audio only, Both,  

    select the Both option.

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060700 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

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