Slides not advancing during recording of presentation

Hello, since September I have had a consistent annoying problem that I cannot solve. Live meetings go along fine, but when I record a meeting and play back the recording, I find that the screen has frozen about 10 secs in and although audio continues to record, the rest of the on-screen interaction does not. Frustratingly I only discover this after the live event has finished. I would love to know how to fix this.