SIP/H.323 interpretation channel. | Community
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Newcomer
September 6, 2021
Question

SIP/H.323 interpretation channel.

  • September 6, 2021
  • 2 replies
  • 13 views

Hi, does anyone know  how we can select a language channel from a Video system that uses SIP/H.323 to join a zoom meeting?

 

Thank you in advance. 

    2 replies

    Bort
    Employee
    Employee
    September 7, 2021

    Hi @Ricardoclavijo 

    It is not possible to utilize this feature through a SIP/H.323 connection. It is only possible to use it with the desktop or mobile Zoom app. 

    Newcomer
    October 20, 2021

    Hello Bort, I am reaching out to you as community champion for an issue we experienced in Zoom Interpretation today. The participants hear both the original (not the default original in background which can be muted) and the interpretation at the same loud sound level as if the original streams into the language channel. Any hints on the possible root causes? It is a hybrid meeting with connected resident room audio.

    Bort
    Employee
    Employee
    October 20, 2021

    Not sure what the cause is. Can you provide more detail regarding what you mean by a hybrid meeting? It could be related to the setup you have. 

    Newcomer
    November 20, 2021