Single Track Download Error | Community
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Newcomer
February 18, 2022
Question

Single Track Download Error

  • February 18, 2022
  • 1 reply
  • 0 views

Hello! I recently recorded a meeting with 3 speakers that was 1 hour 48 mins long. I got the video, the combined audio, and two of the speakers' audio in perfect condition, but one single speaker's audio downloaded at 3 hours 37 mins long and hugely distorted. Is there a way to retrieve this one track and redownload? 

 

Thanks!

    1 reply

    CarlaA
    Community Manager
    Community Manager
    November 3, 2022

    Hi, @MHBI am sorry I missed this! Are you still having issues with this? If so, please let me know and I will do my best to provide assistance.

     

     

    Carla,
    Zoom Community Team