Since the recent update, the screen rotates vertically when turning the video on and off. | Community
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Explorer
October 10, 2021
Question

Since the recent update, the screen rotates vertically when turning the video on and off.

  • October 10, 2021
  • 1 reply
  • 38 views

Since the recent update, the screen rotates vertically when turning the video on and off.
Even if you set it to landscape mode in settings, it will rotate vertically when you turn it off and on again.
I've used it on a Windows 10 tablet and both have the same symptoms.
There are several users with the same symptoms.
Is it a bug? What is the revision plan?

    1 reply

    Community Manager
    October 18, 2021

    Hey @jin1, for Zoom Version 5.8.3 we've resolved an issue regarding the camera rotation resetting for each meeting - Windows. You can look into the release notes here https://support.zoom.us/hc/en-us/articles/4411402992653

    jin1Author
    Explorer
    November 9, 2021

    A recent update solved the problem.