Simultaneous logins from mult devices | Community
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Explorer
April 7, 2022
Question

Simultaneous logins from mult devices

  • April 7, 2022
  • 1 reply
  • 6 views

We have users with several devices in our offices: desktop, laptop, etc. 

Zoom keeps logging them out saying they're on another device b/c they switch back and forth using the devices for different times of day, types of meetings, spaces, etc. Each user is in his/her same location and are the only user of their devices so this isn't an attempt to pile multiple people into the same seat license. How can we just keep them logged into several devices at once?

 

Thanks in advance for ideas/feedback.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 7, 2022

    @mstewart99999 – It’s complicated! See this short-read Zoom Support article for the definitive answer. 

    Explorer
    April 7, 2022

    Thanks Ray. So essentially, it's a George Thorogood approach: One Bourbon, One Shot and One Beer.

    That's a bummer since we've a higher density of devices (analogy to drinking more than one of each). I'll suggest a feature request, possible admin enabled to allow this.

    Cheers,

    Malcolm

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 7, 2022

    We can celebrate if that goes through! Remember each device consumes bandwidth. I’d expect a feature like this to possibly be an extra-license feature, or somehow very restricted or controlled somehow – just sayin’.