share screen on android --- feature turned off | Community
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L
Newcomer
liamea
Newcomer
February 8, 2022
Question

share screen on android --- feature turned off

  • February 8, 2022
  • 4 replies
  • 4 views

I am trying to support someone using Zoom's screen sharing. I am using a laptop or an android phone (I have tried both) and he is using a Nokia smartphone, not sure which model.

 

After he goes into Share, Selects Screen and Start now he gets up a message saying ...

This feature is  turned off as it will slow down your screen

 

I can't find any reference to this error anywhere or whether there is a setting / solution / method to get it to work.

 

Liam

    4 replies

    Bri
    Community Manager
    Bri
    Community Manager
    February 14, 2022

    Hi @liamea! It's possible that his Nokia smartphone doesn't meet the prerequisites for screen sharing, which can be found in this article: https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-or-desktop-on-Zoom.

      H
      Newcomer
      Hmw
      Newcomer
      February 13, 2023

      I have this issue too but on a Samsung A03 core. It runs Android 5.13.5 so it meets the only requirements listed in the link above. 

      R
      Community Manager
      rn-zm
      Community Manager
      June 29, 2023

      Hi @liamea @Hmw If you don't mind, could you screen capture the error that is displayed? I'm not aware of the error message that appears on Android devices when attempting to share the screen.

      H
      Newcomer
      Hmw
      Newcomer
      June 30, 2023

       

      A support chat that we had at the time, told us that phones with 2Gb ram or lower, cant share screen. But this is not in the requirements page.  

       

      K
      Newcomer
      kentugume83
      Newcomer
      October 2, 2024

      am having th same exact issue, any one with a solution?

      MGSR
      Community Manager
      MGSR
      Community Manager
      October 2, 2024

      Hello @kentugume83,

      Welcome to the Zoom Community! We're glad to have you here.

      May I know what Android OS your phone is running? 

      E
      Newcomer
      Ellasweet
      Newcomer
      August 17, 2025

      Hello. I want to know if i will be able to see myself while sharing screen(picture) on a tablet runing on os 13. I am using my iphone but can’t see myself while sharing screen so i want to get a tablet. Thank you

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