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share screen linux wayland broken

Forum|Forum|1 year ago
June 18, 2024
60 replies
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Hi, I just installed Zoom client 6.1 on openSuSE and screen sharing is not showing any option anymore on Basic, but only under Advance tab, and there in this one I can only select Screen Portion, but also cannot confirm the screen sharing. Please fix it or let me know how to downgrade to previous version. Thanks in advance!

Screen sharing

Best answer by freeseek

I agree with @justifru as the following workaround:

sudo apt install cinnamon lightdm
sudo dpkg-reconfigure lightdm

then selecting lightdm and then restarting fixed the problem for me on Ubuntu 24.10

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MGSR

Community Manager

Hello there,

Thank you for your patience.

We have received an update indicating that the version 6.1.15 fix will be released on July 21st.

Let us know if you need further assistance.

S

Salgir

Newcomer

Any updates on that?

Ray_Harwood

Community Super Champion | Customer

FYI, here’s the Release Notes page for Linux:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068973

Version 6.1.5 is scheduled for release today, June 22, 2024. I can’t tell whether it’s already out or still pending.

H

hicder

Newcomer

I have the same issue as others with 6.1.5 - once I stop screen sharing, zoom hangs.

My setup: KDE + Arch + Wayland.

Workaround: install the zoom flatpak and it works perfectly: https://flathub.org/apps/us.zoom.Zoom . However this is unverified, so use it at your own risk.

S

Salgir

Newcomer

Flatpak uses outdated version, i.e. 6.0.12.5501, that was unaffected. However, it looks like Zoom blocks outdated app versions from joining the meetings: I've just tried joining one and got a message saying that I need to use version 6.1.0 or higher to join it

Ray_Harwood

Community Super Champion | Customer

Hey, @Salgir.

Probably not Zoom blocking it. Zoom blocks anything outside of the Quarterly Lifecycle requirements (see this and this), but it’s possible for organizational Zoom admins to set a higher version requirement (see this). Use of some version-specific features might give you that warning too.

MGSR

Community Manager

Hello there,

Thank you for bringing to our attention the ongoing issue following the latest update.

To assist in resolving this matter, our engineering team kindly requests that you submit a ticket.

Kindly include the meeting ID, brief description of the issue and attach the logs.

We greatly appreciate your support.

G

gvolpe

Newcomer

Is the engineering team willing to help users of other distros like NixOS? Asking before I invest the time in collecting logs and submitting a ticket. Thanks.

I

IonutAlexandru

Newcomer

confirming for openSUSE tumbleweed slowroll as well (KDE / wayland), same issue, I'm using screensharing for work and I really need this function.

T

takluyver

Newcomer

Regarding the problem with the screensharing options not showing up (as in the attached screenshot), it appears that Zoom is trying to run

/usr/.../xdg-desktop-portal --version

to do some sort of version check. If it can't find this in /usr/libexec, lib or lib64, it doesn't offer the pipewire screensharing options.

This is a problem for Flatpak, because the portal machinery is running outside the sandbox, so there's no xdg-desktop-portal binary visible inside.

I don't know exactly what Zoom is checking for, but the version it gets this way probably doesn't actually mean much. xdg-desktop-portal is a frontend for portal implementations provided by desktops (Gnome, KDE, etc.), so what you can do with the portal probably depends more on the backend than the frontend.

The screencast portal has a version property which can be checked over D-Bus, and is probably more meaningful. That linked document also details which portal version added which options.

H

hicder

Newcomer

any update or plan on fixing this issue? this is blocking a lot of Linux users on Wayland.

From my understanding, the problem now is, if you're on Wayland, once you end screen sharing, zoom will hang due to the incompatibility with Pipewire 1.2

J

jmrodri

Newcomer

I'm having the same issue with 6.1.5 on Arch Linux with Pipewire 1.2. Sharing the screen works until I need to stop sharing, then I have to rejoin the meeting which is quite embarrassing.

J

jmrodri

Newcomer

Upgraded to 6.1.6 (1013) and it still crashes when I try to stop sharing. Also using Arch LInux and Pipewire 1.2.

T

tomcho

Newcomer

Coming here to report the same: screen sharing works on the latest version, but stopping the share crashes zoom. Cmon zoom people, can you prioritize this please?

K

kueblernetes

Newcomer

@MGSR - I'm sure that support and the devs are up to their eyeballs in logs, but is there something that we can be posting or sending that would be helpful at this point?

MGSR

Community Manager

Hello @kueblernetes, We appreciate your patience. It would be great if you could submit a ticket.
Kindly include the meeting ID, brief description of the issue and attach the logs.