Settings Locked By Admin...But I am the Admin?

Hey There,

So I tried to contact support about this but apparently I don't pay enough money each month to talk to a real person. Coo coo coo.

I have settings that are locked in my account (like requiring using a password to enter Zoom Chats) that I want to turn off which say they are "Locked By Admin," ....but I am the admin. I'm the only one who uses this account. 

Anyone have any suggestions on how to fix this? 

Thank you! 

Danielle