Setting up profile picture | Community
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K
Newcomer
kalongoodrich
Newcomer
January 4, 2023
Question

Setting up profile picture

  • January 4, 2023
  • 2 replies
  • 0 views

Hello,

Something happened to my meeting profile picture setting. While in a meeting, when I turned off my video, my profile picture used to appear. Now, it does not, and my name appears. How to I fix that so that my profile picture appears?

Note that my profile picture is still in my profile. It is just not appearing when I am in a meeting and turn off my video.

By the way, I have a free (basic) zoom account.

Thank you.

2 replies

C
Newcomer
colin_thames
Newcomer
January 4, 2023

If it was someone else's meeting is it possible you weren't logged into your account when you joined?

K
Community Champion | Customer
kjhartma
Community Champion | Customer
January 4, 2023

If someone else was the host, it's possible they had the option to hide profile pictures enabled, so that nobody could have a picture up if their video was off.

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