Setting up meeting registration option for users

Forum|Forum|2 years ago
September 6, 2023
2 replies
3 views

I am an account owner with my own account and three admin users. I seem to be the only one in my account who is able to schedule meetings with a registration option. I am trying to figure out how to enable this setting for my team.

Creating & Scheduling

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @BZack.

Are the other users Licensed (paid accounts)? Registration for meetings requires a licensed account.

See this Zoom Support article for additional information:

https://support.zoom.us/hc/en-us/articles/211579443-Scheduling-and-customizing-a-meeting-with-registration

Note the prerequisites section:

Licensed host
The meeting ID must be generated automatically instead of using your PMI
The meeting cannot be a No Fixed Time recurring meeting

If they are Licensed, check to be sure they are using generated Meeting IDs, and are not scheduling a recurring meeting with no fixed recurrence.

B

BZackAuthor

Newcomer

HI Ray - yes. Everyone is a licensed user.

Brian

Ray_Harwood

Community Super Champion | Customer

If everyone is licensed, then they should already be able to use registration. The only impediments would be the second and third bullets above. Let me know if they don't see registration as an option, and I'll try to help troubleshoot.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded