Send meeting recordings automatically to DropBox

Forum|Forum|2 years ago
July 26, 2023
5 replies
2 views

Zoom suddenly stopped sending my meeting recordings to Dropbox after doing it for a few years. I confirmed that it's still enabled by DropBox but can't find anything in the Zoom settings to help me figure this out. Any ideas?

Recordings

Best answer by Ray_Harwood

Hi, @Zoomil8ed.

I confirmed today that mine are still going over to DropBox, after a couple of years.

Note that Zoom doesn't send the files... DropBox downloads the files from Zoom -- "pull" versus "push". I'd recommend de-authorizing it on the DropBox side, and re-authorizing; that might clear up any interface issues.

Ray_HarwoodAnswer

Community Super Champion | Customer

Hi, @Zoomil8ed.

I confirmed today that mine are still going over to DropBox, after a couple of years.

Note that Zoom doesn't send the files... DropBox downloads the files from Zoom -- "pull" versus "push". I'd recommend de-authorizing it on the DropBox side, and re-authorizing; that might clear up any interface issues.

Z

Zoomil8edAuthor

Newcomer

Hi Ray - The old turn it off and back on again trick seems to have worked, at least for today. I had gone on there yesterday to make sure it was still activated and it was, but I didn't de- and re-authorize until this morning after I got your note. Today's class came through as it always had before. Thanks for taking the time... Paul

Ray_Harwood

Community Super Champion | Customer

Paul, thank you for coming back and confirming your success. This really helps others who might have the same situation. Glad it worked!!

–Ray

Z

Zoomil8edAuthor

Newcomer

I'll keep the community posted if this is only temporary.

O

Oracle-Anna

Newcomer

Hi Guys - I used to have this feature as well. However, I'm struggling to work out how I did this in the first place?? Not really tech savvy. Could anyone suggest a pathway to follow - recordings from Zoom into Dropbox account. TIA, Anna