Hi, can anyone help me?
I’m using Zoom for a long time, and from today on I just couldn’t enter my meetings because my zoom is I’m in a secure mode (?).
I can see and hear my guests, but they can’t hear me and they see my image as the secure mode screen (see below).
How can I get out of this secure mode, what’s this secure mode I never saw before? Can you help or direct to someone who can (I tried everything in Zoom support webpages unsuccessfully).
Many thanks, Filipe
If you can see and hear your participants, this means you are actually in the meeting itself.
If you are seeing something indicative of some kind of "secure mode", I think this is either some privacy controls in your camera software driver, or maybe the meeting has end-to-end (E2EE) encryption enabled.
https://support.zoom.us/hc/en-us/articles/360048660871-End-to-end-E2E-encryption-for-meetings
What device and Zoom software are you using?
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