Screensharing Malfunction | Community
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Newcomer
April 12, 2022
Question

Screensharing Malfunction

  • April 12, 2022
  • 1 reply
  • 1 view

Hello everyone,

whenever I am trying to share my screen, the fellow participants of my zoom call are not able to see what I am showing them. They only see a black screen with my cursor.

However, when I use a different device (for instance my iPad),  it works out. I am regularly using a MacBook Air 2020.

I had this malfunction since last week, does anyone know what might be wrong? (Happens while using the App as well).

 

Thanks!

    1 reply

    Bri
    Community Manager
    Community Manager
    April 13, 2022

    Hi @kathiegb, and welcome to the community! Do you mind telling me what version of Zoom and what version of macOS you're using? I'd be happy to help 😊