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I
Newcomer
Iman44
Newcomer
December 7, 2021
Question

Screen Sharing problems

  • December 7, 2021
  • 1 reply
  • 19 views

I am having problems when sharing full screen of Power Point presentations. When I click on full screen of Power Point the guests just see a grey screen. The Sharing Screen tool turned into pause by its own. Any suggestions?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    December 14, 2021

    Hey @Iman44, if you don't mind sharing with me how you're sharing screen? Whether it be Basic > Desktop, Basic > Powerpoint (application), or Advanced > Slides as Virtual background.

     

    Also, could you possibly upload an image of what the participants are experiencing? 

     

    Looking forward to your reply! 

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