screen sharing of e.g. a YouTube video does only show the video, but not the audio | Community
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Newcomer
July 25, 2024
Question

screen sharing of e.g. a YouTube video does only show the video, but not the audio

  • July 25, 2024
  • 1 reply
  • 9 views

Hello to all, I'd like to ask you for some help:

Typically, as a host, I like to use a headset for Zoom calls. That works fine - except: when I want to present e.g. a YouTube video, then I do only get the video information, but without the audio.

It's obvious that this is not a practical way.

But as soon as I switch off the headphone , i.e. using the (quite lousy) acoustics in my office, the audio catches in. But it seems, that the micro of my external camera does simply transmit the audio here in the office, means, that the audio is taken to the Zoom call via the output of the speakers.

I would expect that the audio signal would be transmitted to the Zoom call "internally".

 

Please, what do I need to do for having the full YouTube clip as a shared resource whilst using my headset?

 

Thanks in advance !

1 reply

YaBoiB
Community Champion | Employee
Community Champion | Employee
July 25, 2024

Hello @Werner_ws

 

 It could be that you are playing copyrighted material. YouTube does not allow some content to be played on Zoom while screen sharing. 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062073 please see this support article that discusses the issue that you may be dealing with.