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A
Newcomer
ASLInterpreter2
Newcomer
October 5, 2022
Question

Screen Share audio quit working

  • October 5, 2022
  • 3 replies
  • 1 view

I have previously been able to successfully screen share and share my computer audio.  However, for the last couple of months, when I screen share and check the "share audio" box, the attendees in the meeting cannot hear my computer audio.  I've updated zoom, uninstalled/reinstalled, gone through every possible setting in zoom and on my computer - I can't get it to work!  Any ideas?

    3 replies

    J
    Newcomer
    Jameswalter
    Newcomer
    October 6, 2022

    Click More Options (the three dots) and select Settings. Then click Audio video and make sure your device is selected. Also check the volume and make sure it is audible. If you still cannot share system sounds during screen sharing, disable “Automatically adjust microphone settings“

    J
    Community Champion | Employee
    Jing
    Community Champion | Employee
    October 6, 2022

    Hi  ASLInterpreter2

     

    Can you try to upgrade your client version if it is not the latest one.

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

     

    Or if it is already, please try to uninstall the app and re-install.

    https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

     

    Then please test again if the issue can be resolved and please let me know.

     

    Thanks,

    Jing

    V
    Newcomer
    VictoryAstro
    Newcomer
    February 11, 2023

    I cannot find any answers to this same issue....did you?  And I noticed NO ONE from Zoom support will reply to my messages about this.

     

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