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A
Newcomer
Abhishek
Newcomer
August 15, 2021
Question

Screen Share : Audio Problem When Screen Sharing a VIdeo

  • August 15, 2021
  • 1 reply
  • 9 views

Hello Sir/Mam,

Today I'm gonna share  a major Problem which have been found to 2 persons

when we share a video with audio with Checking Optimize Screen share For Video Clip then it cause audio problem...

some struckking type of audio comes between video which disappoints.. wheezing audio comes when we screen share a Video... 

please Fix it!!

Thank You!!

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    October 7, 2021

    Hey @Abhishek, have you tried unchecking 'optimize screen share for video clip' and checking 'share sound' when sharing screen content?

     

    You can also try within your Zoom Client Settings > Share Screen > Advanced > trying checking or unchecking 'Use TCP connection for Screen Sharing' or 'Use Hardware Acceleration to optimize video sharing', to see if that helps. 🙂

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