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Newcomer
Ben7
Newcomer
September 4, 2021
Question

Screen Share

  • September 4, 2021
  • 1 reply
  • 6 views

I can share my PowerPoint presentation slides but no one can hear the background music recorded as a part of the presentation. I have selected "share sound" but that does not help. How do I get others to hear the music?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    October 19, 2021

    Hey @Ben7, did you ensure your volume is up on your presentation slides (knowing there's an audio slider) and your desktop audio slider is up as well? You can also try within your Zoom Client Settings > Share Screen > Advanced > and check 'Use TCP connection for screen sharing' to see if that helps? 

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