Screen is zoomed in whenever someone shares their screen, though the zoom setting is only at 100% | Community
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Explorer
sejura
Explorer
September 13, 2023
Solved

Screen is zoomed in whenever someone shares their screen, though the zoom setting is only at 100%

  • September 13, 2023
  • 4 replies
  • 264 views

I am using Chrome on a Mac.

 

Whenever I am on a zoom call and someone shares their screen, the screen share image is blown up, though the zoom is only at 100%. I then can zoom out through Mac gestures. Is there a way to stop this from happening?

 

I have used zoom for years, on mac, but I have never had this issue. This is a new computer for me, so I am not sure if there is something different with the mac settings. But this is really annoying and it would be great to resolve.

 

Any ideas?

Thanks

 

Best answer by sejura

Ok, I figured it out.. I hope.

under preferences the "Scale to fit shared content to Zoom window" was unchecked. I assume this was the issue. If not, I'll reply here. Otherwise, I would say this is resolved. 

4 replies

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Explorer
sejuraAuthor
Explorer
September 13, 2023

Just to further clarify-- the zoomed in state in the image is "100%". When I use the Mac gesture it zooms out in zoom. You can see in the second screen shot here- that simply getting the screen to fit in the window, I need to reduce the zoom down-- pictured here at 68%.

Z
Community Champion | Employee
ZoomDC
Community Champion | Employee
September 13, 2023

Hi @sejura ,

 

Chrome has its own zoom in/out setting, which runs independently from the Zoom settings.

 

Since it looks like you are using the Zoom web client with Chrome, it’s possible your Chrome browser is set at a higher zoom rate.

 

Try clicking on the three dots on the top right corner of your Chrome browser, and go to Settings. Then click on Appearance, and confirm/change the “Page zoom” setting to 100%.

 

I hope this helped!

Let us know if that did the trick by clicking Accept as Solution on this response. Thank you!

 

- DC

 

S
Explorer
sejuraAuthor
Explorer
September 13, 2023

Sorry, I may have provided bad information. I am actually using the Zoom desktop client. Though I launch it from Chrome. That actually may be the issue, b/c previously I have not used this.  However, I checked my Chrome zoom setting and it is set to 100%.

S
Explorer
sejuraAuthorAnswer
Explorer
September 13, 2023

Ok, I figured it out.. I hope.

under preferences the "Scale to fit shared content to Zoom window" was unchecked. I assume this was the issue. If not, I'll reply here. Otherwise, I would say this is resolved. 

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