Newcomer

Question

Scheduling a recurring meeting without specific dates

Forum|Forum|2 years ago
June 9, 2023
9 replies
40 views

Until recently I was able to use my Zoom app to schedule a zoom link to be used for recurring sessions without specifying dates or times. I do not like the change that now requires me to log in using the web portal to attain the same results. I am running Zoom version 5.14.11 (17221) on a PC with Win10. Is there a way to return to the previous format for scheduling such recurring sessions. Thank you.

Creating & Scheduling

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rn-zm

Community Manager

Hey @Cacti8 welcome to the community! As far as I know, you were always prompt to set a start date and end date, with the desired occurrences.

For example, when scheduling from the client, if its not an 'all day' event, it will show specific dates and times for recurring meetings.

If its an all day event, you will just see start date and end date.

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Cacti8Author

Newcomer

When I created a new meeting using my zoom app, and not the Web site, once I entered that it was a recurring I did not have the constraints that now appear. I did not have to enter how many occurrences, whether any subsequent meeting was daily or weekly.., start and end time, how often repeated, end date, etc. This is all new and unappreciated. I schedule meetings with clients on a subject matter and the meetings are held as necessary when issues arise. The current format means that if I don't want to log unto the web and simply use the Zoom app that is installed on my computer, I have to create and schedule a new meeting with the same client on the same matter every time we need to discuss the matter. This greatly diminshes the benefit of the app and the benefit of Zoom. I don't understand what justified the change. Old adage " if it ain't broke ....."

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bobbynoel

Newcomer

I agree with everything you said, the new scheduling model is awful, "I don't understand what justified the change. Old adage " if it ain't broke ....."

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Leatherbee

Newcomer

I am also hating this new update as the time and dates of my meetings change all the time and it is a huge pain to deal with this new update. I also want to know how to get back to the last version! In my most recent version, as above, I did not have this problem. Anyone know how to do it? Would be so grateful to get the steps for going backward!

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NoiseQuest

Newcomer

Please can you flag this as an important issue @RN52_2?

It appears many users (including myself) were not aware of the 'No Fixed Time' (see attached screenshot) option for recurring meetings that can be set in the Zoom Web Portal. Whilst this is the correct solution to the problem, please can you add this option to app in the next update? It would be great if we could access this function directly in the app when creating new meetings.

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rn-zm

Community Manager

Hi @NoiseQuest @Cacti8 @RobSweetman @PabloMartini @Leatherbee i'm sorry, I misunderstood that this implemented to the Zoom desktop back in 5.14.5 as the No fixed time recurrence option was removed from the Zoom desktop client in April 2023. I must've missed that! 🤦‍♂

According to our KB on No Fixed Time option missing when scheduling recurring Zoom meeting, to schedule a recurring meeting with no fixed time, you can schedule through the Zoom web portal, Gmail, or Outlook.

But yes, confirming I am seeing the difference between the Client vs. Web Portal on scheduling recurring meetings.

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Cacti8Author

Newcomer

It appears that removing the option to schedule undated recurring meetings from the client and requiring the user to log in to the portal is a change that is irritating several users. Please offer a logical explanation as to why the change was made and whether there is any possibility that the change can/will be reversed and the client version will again allow for undated recurring meetings. Thank you.

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Bili

Newcomer

I agree with all annoyed users before me. No fixed time recurrence option needs to be put back. And no, to set such a meeting from the web portal IS NOT a solution, this is just called a waste of our time.

However I do remember to see No fixed time offered also inside the app for a little while in between (within the new setting I mean) . Just add that back.

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rn-zm

Community Manager

Hi @Bili thank you for your feedback with this change! To get further visibility to your feedback, I would suggest submitting your feedback to Zoom, thank you!

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RobSweetman

Newcomer

I clicked the link and it is asking what computer platform I use. This is not a link to submit feedback. It is a link to tell us how to submit feedback. Ultimately, YOU WORK FOR ZOOM. Take our feedback here and stop wasting our time!

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VoodoConference

Newcomer

Just updated to the new Linux-Clients, "no fixed time" still missing... SUPER FRUSTRATING!

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VoodoConference

Newcomer

Editing existing meetings and the option is there!!!! 😖

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JDT1

Newcomer

I agree with Cacti8. Using the desktop app, I used to be able to set a reoccurring meeting date without specific dates. It is pretty annoying, since future dates are not set in stone for some meeting groups, but I would like to keep the Zoom link the same. However, I did appreciate learning from Cacti8's first post that one workaround would be to use the web app! Like others, I would like the former option to return to the desktop app, too.

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meriment

Newcomer

It's possible to programmatically manage recurring Zoom meetings to make it easy to make updates. You can also have separate calendar invitations for each occurrence. That way you can send each upcoming calendar invite without having to necessarily know all the specific future dates, you just need to know the upcoming date. If you want to automate this there is a Zoom app, Salepager, that lets you schedule recurring meetings and trigger a calendar invitation for the upcoming occurrence each time while letting you change the future dates easily while keeping the SAME Zoom link.

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Cacti8Author

Newcomer

I suggest an objective look at your response to my inquiry. It requires the user, who may or may not be tech-savy, to take steps that presumably be easily avoided by restoring the ability to schedule recurring meetings to the app, as in its original format. The coding is there and if it requires some tinkering, the Zoom professionals are much more capable at doing that than your clients. Sometimes its better to leave things alone - "If it ain't broke ... "

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Cacti8Author

Newcomer

CCAviatrix asked for a "logical explanation as to why the change was made and whether there is any possibility that the change can/will be reversed and the client version will again allow for undated recurring meetings." I have previously asked the same question and unfortunately the only response is an acknoweldgment of the change to the app, with no direct answer to the question. A candid anmd dcxirect response to inquiry would be appreciated, one that does not beat around the bush. Thank you.

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ST26

Newcomer

I am also having this issue, as of today. If anyone knows a fix or workaround, please share.