says firewall or proxy blocking

Hello @lindsayburgie 

An antivirus software like AVG may be blocking your connection to Zoom.   Disable the service and try again.

If you have an IT department, you may want to reach out to them, as they maybe the ones who manage your firewall settings.  

Zoom's firewall settings can be found here: 

https://support.zoom.us/hc/en-us/articles/201362683-Network-firewall-or-proxy-server-settings-for-Zoom

I hope that helps!

Hi Lindsay,

Exact same problem, did you figure out how to solve the problem?

My vpn was turning on and off unstable.  Once I turned my vpn off in settings this fixed the problem for me.