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salsacaca99
Newcomer
salsacaca99
Newcomer
October 9, 2021
Question

samsung tablet

  • October 9, 2021
  • 1 reply
  • 0 views

Hello, the admin.

I have the problem issue on samsung tablet S6 lite Zoom, especially on the virtual background. Can you add the virtual background on Samsung tablet S6 lite Zoom section soon? Thank you. 

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    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    October 29, 2021

    Hey @salsacaca99, you can double-check the specifications of your android device to ensure that you're able to run our Virtual Background feature. This feature requires Android 8.0 or higher and a processor with 8 or more cores.

     

    Supported processors include Qualcomm 835, Samsung Exynos 9810, and Huawei Kirin 980.

     

    However, if your tablet isn't supported as I am unsure if we're going to be supporting 'less cored' processors in the future, but you can leave any feedback you have at zoom.us/feed. Thanks!

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