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jrerek
Explorer
February 21, 2022
Question

Rev Closed Captioning limits?

  • February 21, 2022
  • 1 reply
  • 15 views

Has anyone used Rev for Voice activated closed captioning.  We started to use it, it is fine.  However, one of my users has it stopping at a 40 minute mark with a message that 40 minutes is the limit.  Wondering if it is Zoom or Rev.  Have Rev working on it, but thought I would throw it out there.

    1 reply

    CarlaA
    Community Champion | Employee
    CarlaA
    Community Champion | Employee
    November 10, 2022

    Hi @jrerek, apologies for just now seeing this post! It is likely that the 40-minute limit is coming from a Zoom account that does not have a paid license. If you need to have meetings longer than 40 minutes, you can upgrade your account, or the account owner or admin must assign you the license.

     

    I hope this helps! 

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

     

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