Retrieving recorded meeting from a year back. | Community
Skip to main content
N
Explorer
Nekeeh
Explorer
February 2, 2022
Question

Retrieving recorded meeting from a year back.

  • February 2, 2022
  • 1 reply
  • 6 views

This has been a challenge ever since we had the meeting.

It is an important meeting and I can't retrieve it. I have a paid account and yet it is not retrievable. Can you please help?

 

Thank you

    1 reply

    Bort
    Employee
    Bort
    Employee
    February 2, 2022

    Is it a cloud recording or a local recording? 
    Were you the host or was it someone else's meeting? 

    N
    Explorer
    NekeehAuthor
    Explorer
    February 2, 2022

    Local recording

    Bort
    Employee
    Bort
    Employee
    February 2, 2022

    A local recording would only be stored on the device that originally recorded the meeting. Have you checked the default recording storage location on that device (Documents folder > Zoom folder > a folder for that specific meeting) ?

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.