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Explorer
February 2, 2022
Question

Retrieving recorded meeting from a year back.

This has been a challenge ever since we had the meeting.

It is an important meeting and I can't retrieve it. I have a paid account and yet it is not retrievable. Can you please help?

 

Thank you

    8 replies

    Bort
    Employee
    Employee
    February 2, 2022

    Is it a cloud recording or a local recording? 
    Were you the host or was it someone else's meeting? 

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    NekeehAuthor
    Explorer
    February 2, 2022

    Local recording

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    Bort
    Employee
    Employee
    February 2, 2022

    A local recording would only be stored on the device that originally recorded the meeting. Have you checked the default recording storage location on that device (Documents folder > Zoom folder > a folder for that specific meeting) ?

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