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Newcomer
June 28, 2024
Question

Regarding music audio issue

  • June 28, 2024
  • 2 replies
  • 0 views

Hello all :

 

     Recently I found some of my students which they have trouble to hear the music that I played during the meeting ( though not all of them .. ) . But they can all hear me talking during the meetings. ( which I find it very strange about it ) . How can I solve the problem , please let me know .

 

  Thanks in advance 

2 replies

Newcomer
July 2, 2024

Hello.  I am having the same issue.  Can someone help me? I am using a PC -- Dell XPS.  Any help is greatly appreciated.

MGSR
Community Manager
Community Manager
July 8, 2024

Hello @yschong and @ChurchMusician 

You can check out this article for Configuring professional audio settings for Zoom Meetings and it's prerequisites.

If you need further assistance, please let us know.