Recurring Meeting Shows Closed for Registration | Community
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C
Explorer
CECGORMAN
Explorer
March 3, 2022
Question

Recurring Meeting Shows Closed for Registration

  • March 3, 2022
  • 2 replies
  • 17 views

Hi all. We have monthly meetings set up as recurring. I cannot figure out how to "uncheck" the box that says close registration after meeting date. In this case, it closed after the first meeting and we still have 10 to go. People are trying to register and are getting a message saying registration closed.

 

Any help?!

      2 replies

      J
      Employee
      Joaz2080
      Employee
      March 3, 2022

      Hello @CECGORMAN - Can you edit the meeting and move the "end date" to a "future date"?

      C
      Explorer
      CECGORMANAuthor
      Explorer
      March 3, 2022

      Right now, it is set for 11 occurrences vs. ending on a certain date. 

      J
      Employee
      Joaz2080
      Employee
      March 4, 2022

      Hello @CECGORMAN - After adding future date, are users able to register?

      C
      Explorer
      CECGORMANAuthor
      Explorer
      March 4, 2022

      I'm not sure I fully understand your question. I added all the dates when I originally created the meeting. What happens is right after the meeting occurs (march 2nd for example) the registration closes. If anyone tries to register later that day or on March 3rd, it says "registration is closed." Then {sometimes} a few days later it opens back up....maybe the system then realizes there are more meetings in the series. Just curious if anyone else solved this problem. 

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