Recurring meeting causing waiting room... | Community
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Newcomer
March 18, 2024
Question

Recurring meeting causing waiting room...

  • March 18, 2024
  • 1 reply
  • 7 views

Hello,

 

Recurring meeting forces waiting room?   I do NOT have waiting room enabled, and that didn't used to happen. 

 

Did a test on a standalone meeting with no waiting room enabled and participant was able to join, and then changed the meeting to recurring and now participants are put in a waiting room, but again, the waiting room is not enabled on my account NOR in that specific meeting.    How resolve?

 

Thanks.

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
March 22, 2024

Go into the web portal settings for the specific recurring meeting and uncheck "Waiting Room" under Security. Then click SAVE. Then click START. After Zoom launches click on the Security button and check that Waiting Room is unchecked. You can always change the waiting room using the Security button or the participant list menu after the session is launched.

alynkAuthor
Newcomer
March 22, 2024

Waiting room was never checked.   Still an issue