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Explorer
jimacloudzoom
Explorer
July 4, 2023
Solved

Recovering a Recording

I had a Zoom recording stored in my account on June 1, 2023. It has just been removed by Zoom because of the 30-day storage period. Would it be possible to recover the recoding?  Thank you.

Ray_Harwood
Ray_HarwoodAnswer
Community Super Champion | Customer
July 5, 2023

Welcome to the Zoom Community, @jimacloudzoom.

 

If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery. 

 

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3 replies

Ray_Harwood
Community Super Champion | Customer
Ray_HarwoodAnswer
Community Super Champion | Customer
July 5, 2023

Welcome to the Zoom Community, @jimacloudzoom.

 

If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery. 

 

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    Explorer
    jimacloudzoomAuthor
    Explorer
    July 5, 2023

    Thank you very much, Ray. Fortunately, there is a trash storage and I was able to recover the recording.

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      Newcomer
      willjoe2442
      Newcomer
      July 5, 2023

      To find your recording:
      Open the Phone app .
      Tap Recents.
      Tap on the caller you recorded. If you recorded the most recent call: Go to the player in the "Recents" screen. If you recorded a previous call: Tap History.
      Tap Play .
      Optional: To share a recorded call, tap Share

       

      Regards,

      Diana

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