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M
Newcomer
mbishop
Newcomer
April 18, 2022
Question

Recover meeting registrant data?

  • April 18, 2022
  • 1 reply
  • 1 view

I have a recurring meeting that I had previously wanted to require registration for, but now I no longer want to require this.  I changed the setting on the recurring meeting so that the meeting no longer requires registration, but I didn't realize that this apparently deletes all data on those who had previously registered when I had that setting enabled.  Does anyone know of any way to recover this data?

    1 reply

    J
    Newcomer
    JepZoom
    Newcomer
    April 18, 2022

    Based on my experience with a similar concern, this really deletes the registrants on your meeting with registration.

    You can try reaching Zoom customer service through chat or email and have it escalated to a higher level of support for further assistance, but I cannot guarantee that it will be recovered.

    If you have downloaded the registration report on that particular meeting, you can try accessing the Account Management > Reports > Meeting > Select Registration Report under Report Type > Make sure to adjust the date and hit Search

     

    After that, go to Report Queue and from there you can download your registration report.


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