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ballen
Newcomer
February 3, 2022
Question

Recording To My Device

  • February 3, 2022
  • 1 reply
  • 6 views

I normally save my meeting recordings to my laptop.  For the first time I am getting an error message saying "The specified procedure could not be found."

I see the video, recording, and audio icons, but they don't open.  Any idea what happened or how to retrieve it?

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    May 16, 2022

    Hi @ballen , welcome to the Zoom Community! Apologies for the delayed reply, I hope to still offer some assistance. 

    By default, local recordings will be placed in following directory, I would suggest taking a look there first to see if the file appears:

    Windows: C:\Users\[Username]\Documents\Zoom
    Mac: /Users/[Username]/Documents/Zoom
    Linux: home/[Username]/Documents/Zoom

     

    If you are not able to locate the file there,  please try a different video player when trying to play the video and see if that works. Keep me posted!

     

    Moderator 

    Zoom Community Team 

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