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Amanda-D
Explorer
July 6, 2022
Solved

Recording Settings

I'm trying to find a way to ensure that gallery view will be used for recordings instead of speaker view but I do not see an option to do that in the recording settings. I have a free account could that be why? Thanks

    YaBoiB
    YaBoiBAnswer
    Community Champion | Employee
    July 6, 2022

    Hello @Amanda-D,

     

     Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do. 

     

    Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings

    Regards,

    Brandon

     

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    3 replies

    YaBoiB
    Community Champion | Employee
    YaBoiBAnswer
    Community Champion | Employee
    July 6, 2022

    Hello @Amanda-D,

     

     Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do. 

     

    Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings

    Regards,

    Brandon

     

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      Explorer
      Amanda-DAuthor
      Explorer
      July 6, 2022

      Okay that makes sense, thank you for clearing that up so quickly!

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        YaBoiB
        Community Champion | Employee
        YaBoiB
        Community Champion | Employee
        July 7, 2022

        Hi @Amanda-D 

        That is great news. I am glad to hear it. 

        Thank you for your response. Could you please click on the accepted solution button in the bottom right corner, so that if others are facing this issue they can read your accepted solution and follow the steps you followed?



        Thanks, 
        Brandon

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