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Explorer
Jan 8, 2026 4:44 PM UTC
Question

Recording on computer not possible

I want to record my zoom session on my own computer, but zoom only allows cloud recording. I have checked all settings and couldn’t figure it out. Does anyone have any suggestions? 

3 replies

jrmagno
Employee
Employee
Jan 8, 2026 7:04 PM UTC

Hi Sylvia108,

 

Please log in to the account as an admin and go the Account Management > Account Settings > Recording & Transcript > General > Record to computer files > enable 

 

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Sylvia108Author
Explorer
Jan 9, 2026 1:41 PM UTC

This setting is already enabled, but I still can’t record to my computer. 

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Sylvia108Author
Explorer
Jan 9, 2026 1:51 AM UTC

That is enabled, but it still doesn’t work. 

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