Question
Recording of a presentation does not show the presenter when he/she on video and sharing screen
Hello,
When we host a recorded meeting, first a guest speaker is made a co-host so that she/he can share their screen. Then the speaker's video is left on while presenting with their shared screen. When the recording is processed, there is not one video where the speaker and her/his shared screen are combined. It is either the speaker alone, or the presentation alone, or just the video.
The box next to these settings is ticked:
Save chat messages from the meeting / webinar
Save closed caption as a VTT file
Hosts can give meeting participants permission to record locally
Record active speaker with shared screen
Record gallery view with shared screen
Record active speaker, gallery view and shared screen separately
Record audio-only files
Record one audio file for all participants
Record a separate audio file of each participant
Record the Interpretation
Record sign language interpreter
Record language interpreter
Save chat messages from the meeting / webinar
Advanced cloud recording settings
Add a timestamp to the recording
Display participants' names in the recording
Record thumbnails when sharing
Optimize the recording for 3rd party video editor
Save panelist chat to the recording
Save closed caption as a VTT file
We need this fixed as soon as possible. I've been trying to get help through Zoom endless times and to no avail.
Thank you!
