Recording did not include multiple people

Forum|Forum|3 years ago
August 10, 2022
2 replies
4 views

I recorded a session and when I replayed it I could not see the other speakers unless they spoke. I would like to see everyone in the screen during the whole recording? What do I do to accomplish that.

Look at the screenshot of my settings. I think I set it up right, but recording did not come out the way I wanted.

@Support1

Best answer by Bort

Hi @skwilder

Based on those settings, you should have both Speaker view (the view you described) and Gallery view (all participants, or at least up to 49 participants, visible at all times). Do you see any other recording files for that meeting session?

Also, just to make sure, you recorded to the cloud, correct? If you recorded locally, then those settings are not applicable and the local recording would capture the meeting as you viewed it.

BortAnswer

Employee

Hi @skwilder

Based on those settings, you should have both Speaker view (the view you described) and Gallery view (all participants, or at least up to 49 participants, visible at all times). Do you see any other recording files for that meeting session?

Also, just to make sure, you recorded to the cloud, correct? If you recorded locally, then those settings are not applicable and the local recording would capture the meeting as you viewed it.