Recording being not saved

Forum|Forum|4 years ago
December 2, 2021
6 replies
50 views

Hi,

Recording are not saved. What shall I do?

arman_n

Employee

Hi P-S,

You may want to read Getting started with recording
and
Automatic Recording.

Also can you give us more details on the issue that you are having.

P-SAuthor

Explorer

Hi @arman_n,

I start recording, when the meeting ends the recording also ends. But the folder in recordings are saved, I can't find that recording.

arman_n

Employee

Is it Local Recording or Cloud Recording?

Your local recording

Your local recordings are stored to your computer hard disk. By default, they’re in your Documents folder in a file named zoom. Here are more details on finding your local recordings. You can also enable automatic recording, a setting that is off by default.

Your cloud recording

Your cloud recordings are stored in the Zoom cloud. They are in your Recording tab of your Zoom web portal, which you can password protect, share, and download. This feature is off by default, and is available to paid Zoom Pro, Business, Education, and Enterprise plan subscribers. One great thing about cloud recording is that you can do it from your mobile device, Zoom Room, as well as your desktop.

P-SAuthor

Explorer

Hi, I am using local recording. But still I cannot find the recording.

arman_n

Employee

Hi P-S

Log in to your Zoom account on a browser;

Profile > Recordings > Local Recordings

Your locally recorded meeting should be here and you'd be able to open in from here.

Let me know if this helps.

Your local recording

Your cloud recording

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