Recording

Forum|Forum|2 years ago
August 31, 2023
1 reply
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I once subscribed to zoom and recording my meetings and I saved them in the cloud. Now I'm unsubscribed and I'm looking for my recordings in the cloud but they're gone. So, what is the solution for my trouble?

Other

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @ZydanNaufal.

Basic (free, unlicensed) accounts do not have added to Cloud Recordings. Any previous Cloud Recordings are held for 30 days, during which you must resubscribe in order to re-access your recordings.

See this Zoom Support article for more info:

https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
Especially see the highlighted note under “How to cancel a Pro (paid) subscription”.