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Newcomer
DM34
Newcomer
November 12, 2024
Question

recording

  • November 12, 2024
  • 1 reply
  • 0 views

Hello,

I completed a zoom meeting where I interviewed someone for a school project. The interview had to be videoed. I recorded the meeting but when it saved to my computer, only audio is present on each of the saved files. Any advice? Is it possible to get the video or am I going to have to redo my assignment?

1 reply

jdott16
Community Champion | Employee
jdott16
Community Champion | Employee
November 12, 2024

Hello,

 

I would recommend verifying your local cloud recording settings both on the web and on the Zoom Workplace App. You can find out more information on this feature here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063640 

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

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