record button missing

Forum|Forum|4 years ago
August 13, 2021
7 replies
265 views

Hi All

I am working on macOS Big Sur, Version 11.4 and I am a single user with the plan to interview just one other person. I have the basic zoom version and unfortunately cannot see the record button during the meeting.

I can see when the other person (has the pro version) is recording, but I cannot.

Please help to solve the problem. How can I add the needed recording button?

Thank you.

Meg

Bort

Employee

Hi @Megggy

Please check your web settings to ensure you have Local Recording enabled. Log in to the web portal, go to Settings, select the Recording tab, and ensure Local Recording is enabled. Once that is done, try starting a new meeting to see if the Recording option appears. This cannot be changed while a meeting is active.

M

MegggyAuthor

Newcomer

Hi Bart

I have changed that, as you mentioned. Thank you for your support. I then made a restart und opend a meeting. Unfortunately it is still not showing the record button. 😞

Any other ideas?

Greetings, Meg

Bort

Employee

Hi @Megggy

Are you recognized as the host of the meeting? Check the Participants panel and see if it says Host next to your name.

Also, which version of the desktop app are you on?

L

Lida

Newcomer

I am missing the "allow Record" option under my participants's names. Why? They send me a request to record, but I am unable to give them permission.

K

kathy122

Newcomer

I went into setting and do not have a Recording tab. Does this mean I have not been given permission to record by my company?

R

rig

Newcomer

I had the similar problem using zoom for rg industries meeting. But it is solved now. there are 2 reasons: either you are using an older version or your local recording option is not enable.

A

AKPainter

Newcomer

I had the same problem - went into my mac System Settings>Privacy and Security>Screen Recording. Added "Zoom" to the applications that allow my screen to be recorded. Relaunched Zoom and the record button appeared.

L

logg

Newcomer

Hi all

I have enabled local recordings on the web browser as well as logged out and back in, refresh etc. For some reason the "record" option does not show on the meeting screen when I start a call as the host - but I was just in another call today as a participant and the option was there. Please advise