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Newcomer
July 12, 2024
Question

Record button

  • July 12, 2024
  • 1 reply
  • 1 view

I am a paid subscriber to Zoom. When I go to broadcast my meeting the "record" button is not available. I use Google Chrome as my browser and looking to record to the cloud.

Please help 

1 reply

MGSR
Community Manager
Community Manager
July 12, 2024

Hello @CraftwithRo!

Welcome to the Zoom Community! We're glad to have you here.

Just to confirm, are you using the Google Chrome Zoom web app for your meetings? Please note that Zoom video recordings can only be accessed through the desktop client. You would also need to be the owner or have admin privileges to to modify account- and group-level settings.
 

To enable cloud recording:

Sign in to the Zoom web portal.

  1. In the navigation menu, click Settings.
  2. Click the Recording tab.
  3. Click the Cloud Recording toggle to enable or disable it.
  4. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked and must be changed at either the group or account level. Contact your Zoom administrator for assistance.
  5. (Optional) Select any additional basic and advanced cloud recording settings as needed, such as save chat messages, display participants' names in the recording, or add a timestamp to the recording.
     

You can read more in this article.

Let us know if you need further assistance.