Re: test

hi, @cs123,

I'm assuming you have 2 user accounts on your one "organizational" account, as I like to call them, and that you have 2 Pro Licenses assigned to your organizational account, one of which is assigned to your "normal" account.  Have you assigned the second license you purchased to your "other account"?

If not:  you need to assign your newly purchased license to your other user account. See this web page for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

Follow these steps taken from the article:

1. Sign in to the Zoom web portal at https://zoom.us.
2. Click User Management, then Users.
3. Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
4. Click Edit at the end of the user row. This will open a window.
5. Choose the User Type to assign, selecting Licensed.
6. After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license if you have indeed purchased one or more new licenses. Click the available license.
7. (Optional) Assign add-ons can be included by checking the boxes for the add-on. You will not likely have any add-ons, so you might skip this step.
8. Click Save.

The license is now applied to your other user account and you can use it immediately.

Obviously you will either need two computers, or you can log into one account on a web browser and the other one from the Zoom Desktop client.

Does that answer your question?