Re: Multiple failed login attempts | Community
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Newcomer
October 3, 2021
Question

Re: Multiple failed login attempts

  • October 3, 2021
  • 1 reply
  • 16 views

Hello everyone,

 

My account was been locked due to failed login attempts. I would like to ask if you can help me restore back my account. Please update and advise.

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 4, 2021

    Hi @Hewlith 

     

    You can go through the Forgot Password process here: https://zoom.us/forgot_password

     

    Hope this helps.

     

    Rupert

     

    Newcomer
    November 11, 2021

    Rupert,you're wonderful!

    I too locked myself out using a wrong password 3 times.

    I've just spent 2 hours of my declining years trying to get some info ,including webchat,to no avail....

    Pat yourself on the back!

    Thank you from  very grateful 73 year old lady!