Random audio cut outs during Zoom calls | Community
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Explorer
September 16, 2026
Question

Random audio cut outs during Zoom calls

  • September 16, 2026
  • 2 replies
  • 35 views

I've been having a really frustrating issue with Zoom lately where my audio cuts out for a few seconds randomly during calls. It happens maybe 2-3 times per call and my internet connection is completely stable during these drops. I have tried this by changing the internet as well but the issue remain same.

I've already tried switching between my laptop's built-in mic and an external USB mic but the issue happens with both. My Zoom app is fully updated too.

Has anyone experienced this and found a fix? It's becoming really embarrassing during work calls!

2 replies

Newcomer
September 16, 2026

I’ve had something kinda similar, and since you’ve already tried different mics and internet connections, I’d check the Zoom audio stats during the next drop. If the network looks normal but only the audio packets are affected, that might help narrow it down. Also worth checking whether any other app is taking control of the mic in the background.

amyvirkAuthor
Explorer
September 16, 2026

Sure